Return Policy
At Keeves and Things we try our best to deliver the best prints possible to our customers and to ensure a great customer experience. We offer a 15 day return/exchange policy which means if you are not satisfied we will return it for your money back or for an exchange on a different print. Customers will need to provide their order number, pictures of the issue and a brief description of the issue so we may handle this as quickly as possible for you. If you are exchanging the item for a different print, the customer is responsible for the price difference of the item if one applies as well as any shipping costs.
FAQ
- Are these prints recommended for little children?
We do not suggest these prints for little children as they may break apart and become a choking hazard if they are not handled in the correct manner. Some prints may also have rough/sharp edges depending on the design.
- Can the prints be left outside or be placed in a car?
We do not suggest leaving them outside as they are printed in PLA filament which does not hold up to direct sunlight or heat for long periods of time. In the future we will be adding different types of filament to be selected for our more everyday use and replacement part items that will need the added strength and durability to the elements. These items will be notated in the description to ensure no confusion.
- I chose rainbow/luminous rainbow as a color option but it does not have much of a rainbow effect?
This is due to the orientation of the filament roll at the time of printing. At times it may have a fast transition or it may not have much of a transition at all because of the size of the print. We can not guarantee this as it is dependent on the orientation of the roll.